The National Ombudsman’s mission is to assist small businesses when they experience excessive or unfair federal regulatory enforcement actions, such as repetitive audits or investigations, excessive fines, penalties, threats, retaliation or other unfair enforcement action by a federal agency.

As an impartial liaison, the Office of the National Ombudsman directs reported regulatory fairness matters to the appropriate federal agency for high-level fairness review and works across government to address those concerns, reduce regulatory burdens, and help small businesses succeed.

The National Ombudsman Can Help

  • If you’re a small business or represent one, a non-profit organization, or a small government entity (population 50,000 or less) and
  • If your comment or complaint directly involves a federal agency and federal regulation

Protecting Small Businesses and Promoting Accountability:

  • The National Ombudsman reports to Congress annually on how federal agencies work with the small businesses they regulate. Each agency is graded on the timeliness and quality of its responses to small business concerns about regulatory compliance and enforcement.
  • The Ombudsman also coordinates activities of 10 Regional Regulatory Fairness Boards that help connect small businesses with resources available through the National Ombudsman‚Äôs Office.

Click here to go to the National Ombudsman Web page (part of the SBA website) for full information. (